Mr88 Privacy Policy — Player Personal Data Protection

1Policy Introduction & Scope

MR88 is an online gaming platform operating under strict international security and privacy standards. This Privacy Policy ("Policy") describes MR88's practices regarding the collection, use, storage, sharing, and protection of your personal data as a user of our platform.

This Policy applies to all individuals using the official mr88 website at mr88.pw, the mr88 mobile app, and all services offered under the mr88 brand — including online slot games, Live Casino, sports betting, and all related promotions. This Policy comes into full effect when you register as a member, make any deposit, or contact our support team.

MR88 takes our responsibility to protect your privacy seriously. We have built a data protection system that goes beyond mere legal compliance — it genuinely reflects our commitment to the trust you place in us as your gaming platform of choice.

2Personal Data We Collect

2.1 Information You Provide Directly

During the registration process and use of the platform, mr88 collects the following information that you provide voluntarily:

• Identity information — full name, date of birth, national identity card number (MyKad) or passport.
• Contact information — email address, mobile phone number, current residential address.
• Financial information — bank account number, account holder name, e-wallet details (for deposit and withdrawal purposes only).
• KYC Documents — copy of MyKad or passport, recent bank statement, and proof of address such as a utility bill.
• Communication with us — any messages, complaints, or enquiries you send to the mr88 support team.

2.2 Automatically Collected Information

When you use the mr88 platform, certain technical information is automatically collected for security and service improvement purposes:

• Device information — device type, operating system, phone model, screen resolution.
• Network data — IP address, internet service provider (ISP) name, general geographic location.
• Session data — login and logout times, session duration, gaming activity, and transaction dates.
• Cookie and tracker data — session cookies, preference cookies, and similar analytics tracking technologies.

3Purpose of Personal Data Use

MR88 uses collected personal data solely for legitimate, stated purposes. We do not use your data beyond the scope described here without first obtaining your renewed consent.

4Data Sharing & Disclosure

4.1 Who Is Your Data Shared With?

MR88 does not sell or rent your personal data to any party. However, in certain situations, we may share your data with the following parties, limited strictly to what is necessary:

• Payment service providers — to process deposits and withdrawals, necessary details are securely shared with licensed payment processors bound by strict confidentiality agreements.
• Gaming software providers — gaming technology companies that provide games on our platform may receive anonymised player IDs for technical purposes and game integrity monitoring.
• Regulatory authority — mr88 will disclose required information when mandated by law, court order, or direction from a competent authority.
• Related Companies — within the mr88 group of companies, information may be shared for limited internal administrative purposes and is subject to equivalent protections.

4.2 Cross-Border Data Transfers

Some of our service providers may operate outside Malaysia. In such cases, mr88 ensures that any cross-border data transfers are carried out with adequate safeguards, including data processing agreements that comply with international data protection standards.

5Data Security & Storage

MR88 implements comprehensive technical and organisational security measures to protect your personal data from unauthorised access, loss, modification, or disclosure. These measures include:

• 256-bit SSL encryption for all data transmissions between your device and mr88 servers.
• Data encryption at rest — sensitive data such as financial information is encrypted within our databases.
• Role-based access control (RBAC) — only authorised staff may access players' personal data, and only within the scope of their duties.
• 24/7 Monitoring — an active intrusion detection system monitors all activity across our infrastructure at all times.
• Regular security audits — penetration testing and security reviews are conducted periodically by independent third parties.
• Encrypted data backups — all data is securely backed up to ensure recovery in the event of an unforeseen incident.

6Your Rights as a Data Subject

MR88 fully recognises and respects your rights regarding your personal data. Below are the rights you hold and how to exercise them:

To exercise any of the above rights, please contact the mr88 privacy team via 24/7 Live Chat or our support email. We are committed to responding to all valid requests within 30 working days.

7Cookie & Tracking Technology Policy

MR88 uses cookies and similar tracking technologies to enhance the user experience, maintain session security, and analyse platform usage patterns in aggregate. We use several types of cookies:

• Essential cookies — required for core platform functions such as login verification and session security. These cookies cannot be disabled without affecting platform functionality.
• Preference cookies — stores your preferences such as language, interface layout, and display settings for convenience on future visits.
• Analytics cookies — helps us understand how players use the platform so we can make meaningful improvements. This data is collected anonymously.
• Security cookies — used to detect and prevent fraudulent activity and to ensure the integrity of user sessions.

You can control and manage cookies through your internet browser settings. Please note that disabling essential cookies may affect your ability to log in or use certain features on the mr88 platform.

8Children's Privacy

The mr88 Platform Is exclusively for individuals aged 18 and above only. We do not intentionally collect any personal data from children under the age of 18. If you discover that a child has registered an account on mr88, please contact us immediately so we can take appropriate action, including closing the account and deleting all related data without delay.

9Third-Party Links

The mr88 platform may contain links to certain third-party websites or services, such as payment providers or game guide sites. This Privacy Policy applies to the mr88 platform only. mr88 is not responsible for the privacy practices of any third-party website or service. We encourage you to read the privacy policy of every website you visit.

10Changes to the Privacy Policy

MR88 reserves the right to update or modify this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other operational reasons. Whenever there is a material change, we will:

• Updating the "Last Updated" date at the top of this document.
• Displaying a notification to logged-in players via the platform for at least 7 days before changes take effect.
• Sending an email notification to registered players if the changes materially affect their privacy rights.

Continued use of the MR88 platform after changes take effect constitutes your acceptance of the updated Privacy Policy. If you do not agree with the changes, you have the right to close your account and request data deletion in accordance with the established procedure.

11Contact Information for Privacy Enquiries

If you have any questions, concerns, or requests regarding this Privacy Policy or how mr88 handles your personal data, please contact our privacy team through the following channels: